User Experience (UX) Problems with Library Websites

questionDoes your library’s website use Library jargon? How about tabs? A recent post by Emily Singley, a Systems Librarian at Harvard University, listed the top 5 problems with library websites. She reviews some recent usability studies that showed, among other things, that students had difficulty understanding the relationship between “articles” and “journals.” Other studies showed “users did not understand what was included in search tools.” All of the cited articles point to an increased awareness of UX, or user experience, for libraries and library websites. How are you designing your website for improved user experience?

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