The Post-Pandemic Future of Libraries

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Everyone is making plans for the future in your own library. We are sharing an article excerpt here for you to use as you consider your own plans. And you can get this entire article right here.

“Even before librarians closed their doors against the pandemic, they started moving fast to keep their work going. They began shifting regular programming online; distributing stockpiles of mobile technology to the digitally needy; strengthening partnerships with schools and food donation sites; activating their maker-technology to produce PPE; helping prepare the homeless population with alternatives for shelter; and more. I wrote about libraries’ novel response to the novel coronavirus here.

The ideas keep coming. Pick-up and drop-off services are emerging. The Alexandria, Ohio, public library offers curbside pick-ups. The Hillsborough County library in Florida opened a drive-through pickup for reemployment-assistance applications. People can also drop them off when completed, and the library will mail them.

In Arlington, Virginia, the public library has already published several online issues of Quaranzine, a community-sourced collection of artwork, poetry, photos, and stories about life during the pandemic.

The Hartford Public Library in Connecticut has moved their immigrant services online, including providing legal help to complete citizenship applications and prepare for citizenship interviews.

Serendipitous moments spur other ideas. When researching the Raymond M. Blasco Memorial Library’s history for the upcoming annual report, Blane Dessy, the new director of the Erie, Pennsylvania, library, came across the annual report from 1918, documenting that the library had shuttered before—during the influenza pandemic. It inspired Dessy to begin working on an Erie County COVID-19 print and digital archive for future reference. “Here we are again,” he wrote me in an email, “and it strikes me that this pandemic will be an interesting story in the history of libraries in the United States.”

Librarians are also thinking about how they will serve their communities once they open their doors again. Here are some of the comments I’ve heard, from the April 16 program from the Public Library Association’s (PLA’s) series of webinars, from communications with the Urban Libraries Council, and from some of the many librarians I met with over the past seven years during my travels around the U.S. with my husband, Jim, for The Atlantic and ultimately our book, Our Towns: A 100,000-Mile Journey into the Heart of America.”