Join our colleagues at Prairielandslibrary system for an important conference topic!

Prairielands Library Exchange Presents

The First Friday in February

Online Conference

When it Happens to You:
Coping with Resource Complaints and Challenges

Session 1

De-escalation Techniques: Managing an Intense Interaction

Session 2
Breath. Stay Calm:
Responding to Book Challenges in Your Library

Session 3
Challenges and Crises: Preparing Your Board of Trustees

When:  Friday February 3, 2023
Who:  School, Public, Special and Academic Libraries
How:  Zoom – Attend any or all sessions
Cost:  Free

Register here!

SCHEDULE

9:00 am

De-escalation Techniques: Managing an Intense Interaction

Amber McLain – Lakeland Library Coop

Grand Rapids, Michigan

11:00 am

Breathe. Stay Calm: Responding to Book Challenges in Your Library

Abbey Engebretson – Champlin Park High School

Debra Geiger – Coon Rapids High School

Allison Hackenmiller – Anoka High School

1:00 pm

Challenges & Crises: Preparing Your Board of Trustees

ALA Webinar

Moderator

David Paige
Trustee, Conway (N.H.) Public Library
2020-2021 United for Libraries President

Speakers

Skip Auld
Chief Executive Officer
Anne Arundel County Public Library
Annapolis, Maryland

Will Shorter
Chairman
Anne Arundel County Public Library Board of Trustees
Annapolis, Maryland

Jessica Hudson
Director
Fairfax County Public Library
Fairfax, Virginia

Christine Jones
Deputy Director
Fairfax County Public Library
Fairfax, Virginia