Linking Our Libraries podcast, from CMLE, Episode 206 Conflict Management
Linking Our Libraries podcast, from CMLE, Episode 12 Stress in Libraries
- 6 Simple Workplace Conflict Resolution Techniques
- 13 Tools for Resolving Conflict in the Workplace, with Customers and in Life
- 5 Keys of Dealing with Workplace Conflict
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Stress Management http://www.mayoclinic.com/health/stress-management/MY00435 (scroll down also to the other linked articles for a lot more information on this topic)
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Stress Management in the Workplace http://www.stressmanagementtips.com/workplace.htm
Here are some articles on helping yourself and your staff maintain a work/life balance http://www.inc.com/work-life-balance/
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- http://www.acrnet.org/ Association for Conflict Resolution
- http://www.crnhq.org/ Conflict Resolution Network (browse around here through the checklists and other material you might want to save for a future job!)
- http://www.sltrib.com/sltrib/news/51675762-78/board-library-member-elder.html.csp Salt Lake City Library famously has had workplace problems
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