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What Students Need From Reference Librarians

Image by Pascal Maramis. Retrieved from FlickR. Used under Creative Common's licensing.
Image by Pascal Maramis. Retrieved from FlickR. Used under Creative Common’s licensing.

Association of College & Research Libraries (ACRL) released a post online pertaining to a recent study exploring the various interactions librarians have with students.  The article discusses what specific skills, knowledge and experience the librarian used to assist each individual student. This study evaluated the effectiveness of working with a librarian from the student’s perspective. General areas discussed included;

  • Understanding resources and procedures
  • Knowledge about subjects and terminology
  • Ability to development topics
  • Personal experience with research
  • Subject expert referrals
  • Synthesis of questions
  • Interview and active listening skills

A summary of the findings can be found online: http://tinyurl.com/okxowtn

“What students need from reference librarians: Exploring the complexity of the individual consultation,” College & Research Libraries, 74, no 6 (June 2013): 288-29;  full text article.