REGISTER NOW! The deadline is May 10.
WHEN
8:30 AM – 3:15 PM, May 17, 2017
WHERE
Continuing Education & Conference Center
University of Minnesota, Saint Paul Campus
1890 Buford Avenue
Saint Paul, MN 55108
WHY
You don’t want to miss it! Our keynote speaker is J. Jeff Kober, President of Performance Journeys and CEO of World Class Benchmarking. Kober’s keynote, “Things I Wish I Could Tell My Librarian,” will offer big-picture insights to improve the experience of your library patrons. Kober previously worked for the Disnety Institute and is the author of “The Wonderful World of Customer Service at Disney.”
Katie Birch of OCLC and Valerie Horton of Minitex will also speak, and the afternoon will feature four breakout sessions. See the full event listing on Minitex News to get all the details.
Please contact Becky Ringwelski at e-ring@umn.edu or Tammi Halverson at halve186@umn.edu with your questions or comments. Image courtesy of PerformanceJourneys.com.
