WHY
Our keynote speaker this year is Amanda Moran, Senior Market Analyst at Outsell. Amanda’s presentation, “Navigating the Future: Exceeding Stakeholder Demands,” will identify the key marketplace trends driving today’s changing library service paradigms. Katie Birch of OCLC will provide her always-popular “OCLC Resource Sharing Update,” and the afternoon will feature four breakouts, including a session led by Ray Lockman of Hennepin County Library titled “An Introduction to Microaggressions and Microactivism.” Minitex Director Valerie Horton will close the day with her plenary presentation, “Going Together: Working in Teams.”
Please contact Becky Ringwelski at e-ring@umn.edu or Zach Miller at zmiller@umn.edu with your questions or comments.
Here is the schedule:
8:30–9:00
Registration & refreshments
9:00–9:15
Welcome & opening remarks
9:15–10:15
Keynote Presentation—Navigating the Future: Exceeding Stakeholder Demands—Amanda Moran
Reflection on 26th Annual Minitex Interlibrary Loan Conference
Mary Ramacher
Access Department – ILL
SCSU Library
As a result of attending this event, can you identify and explain a few things you can use/apply to your work or practice?
Several of the things I took away from the Keynote speaker were:
That the library needs to not just be welcoming to employees but that it should look welcoming when you first enter the building
To say “yes, and” to show that you understand what someone is saying instead of “no, but” when we can’t do exactly what the patron is asking.
An analysis of personality styles.
Our library had a very ‘sterile’ atmosphere when you first enter the building and a few years ago we put in an electric fireplace and some comfortable seating in the front. It is one of the busiest areas of the library now, which proves the idea of being welcoming. I am looking forward to trying the more positive approach of using ‘yes and’ as opposed to ‘no but’ when helping my patrons. The personality types analysis will be very helpful too when dealing with difficult personalities.
The session on statistics by the Minitex Director was very interesting too. Our library web page will need some work so that its format adjusts to any type of device for ease of use. She also talked about 18-24 year olds reporting ‘digital fatigue’ so our idea that students want everything electronically will need to be reevaluated.
We were also informed of some improvements to WorldShare that I will be using immediately upon returning to work in Interlibrary Loan.
“REGISTER TODAYto attend the 2017 Minitex ILL Conference including Katie Birch’s session, “Revolutionizing Resource Sharing.”
Katie Birch has spent much of her career in resource sharing. Between 2005 and 2008, Katie took a lead role in the development of the UnityUK service, a country-wide resource sharing service in the UK. She is currently the Executive Director – Resource Sharing at OCLC, and is based in Dublin, Ohio. In this capacity, Katie oversees WorldShare ILL, including Article Exchange, Policies Directory and IFM, as well as ILLiad, Tipasa, Relais, VDX and WorldCat Navigator. Additionally, Katie is responsible for OCLC’s shared print strategy and OCLC’s Analytics product set. Katie moved from the UK to the USA in 2012.
EVENT DETAILS 8:30 AM – 3:15 PM, May 17, 2017 Continuing Education & Conference Center
University of Minnesota, Saint Paul Campus
1890 Buford Avenue
Saint Paul, MN 55108
Please contact Becky Ringwelski at e-ring@umn.edu or Tammi Halverson at halve186@umn.edu with your questions or comments.
Keynote Speaker: “Big Data: Too Big to Ignore” by Phil Simon
Phil Simon photo provided by Minitex
Phil Simon is a keynote speaker, recognized technology expert, and the award-winning author of six management books, most recently The Visual Organization. He consults organizations on matters related to strategy, data, and technology. His contributions have been featured on NBC, CNBC, Inc. Magazine, BusinessWeek, The Huffington
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