Tag Archives: continuing education

Services

Learn how Disney does customer service this year at the ILL Conference

Disney-logo

REGISTER NOW! The deadline is May 10.

WHEN
8:30 AM – 3:15 PM, May 17, 2017

WHERE
Continuing Education & Conference Center
University of Minnesota, Saint Paul Campus
1890 Buford Avenue
Saint Paul, MN 55108

WHY
You don’t want to miss it! Our keynote speaker is J. Jeff Kober, President of Performance Journeys and CEO of World Class Benchmarking. Kober’s keynote, “Things I Wish I Could Tell My Librarian,” will offer big-picture insights to improve the experience of your library patrons. Kober previously worked for the Disnety Institute and is the author of “The Wonderful World of Customer Service at Disney.”

Katie Birch of OCLC and Valerie Horton of Minitex will also speak, and the afternoon will feature four breakout sessions. See the full event listing on Minitex News to get all the details.

Please contact Becky Ringwelski at e-ring@umn.edu or Tammi Halverson at halve186@umn.edu with your questions or comments. Image courtesy of PerformanceJourneys.com.

Conference, Training

Symposium: Enhancing Quality Staff in Changing Times

University of Minnesota entrance sign 1

Registration is Now Open for EQS 2017!

Please register early; space is limited.
Early-bird registration is $75 for each non-University of Minnesota Libraries registrant.
Lunch is included.

After May 1, registration is $90.  The deadline for registration is May 17, 2017.

More Information:
http://z.umn.edu/eqs
eqs@umn.edu

Enhancing Quality Staff in Changing Times

The 25th symposium for library paraprofessionals and support staff presented by the University of Minnesota Libraries

May 23, 2017

Continuing Education and Conference Center
St. Paul Campus, University of Minnesota-Twin Cities
CMLE, Communication, General, Resources, Training

Have you checked CMLE’s Continuing Education calendar lately?

As library people, we love knowledge and learning! If you are looking for some professional Continuing Education opportunities, hopefully you know about CMLE’s calendar!

The calendar is located on our Continuing Education page, which features a Google calendar that is updated daily with new learning opportunities. We include a variety of events like webinars, online courses, in-person conferences, workshops, and yes, even free opportunities!

The page also has links to organizations like Library Juice, TIES, and the AASL’s eAcademy that offer their own training and development opportunities.

If you are interested in participating in a Continuing Education event but struggling with the financial aspect, don’t forget CMLE offers scholarships!

Training

Share your opinion on Infopeople classes!

 

Infopeople needs your help! We develop our annual continuing education/professional development (CE/PD) program in response to needs identified by the library community. We feel it is important for us to hear from as many library directors, managers, supervisors, and staff members as possible.

We have developed this online survey that asks some general questions and also seeks to assess interest in a wide variety of possible CE/PD options. Your responses will help us develop the 2017/2018 plan of service that best meets your needs. Thanks in advance for your assistance! Continue reading Share your opinion on Infopeople classes! →

Public, School Media Specialist, Training

Association for Library Service to Children (ALSC) Classes Start Soon!

Here is an update about some interesting training you can take to build your skills in working with kids! Remember: CMLE offers up to $200 in scholarship money to members to help you attend these kinds of opportunities.

The Association for Library Service to Children (ALSC) encourages participants to sign up for Spring 2017 ALSC online courses. Registration is open for all courses. Classes begin Monday, April 3, 2017.

Continue reading Association for Library Service to Children (ALSC) Classes Start Soon! →